Managing inclusively with empathy ‘critical’ for resilience

Two in five American companies believe managing inclusively with empathy is ‘critical’ to future resilience, according to a new study carried out by Mercer. The study found that collective responsibility, diversity, flexibility and workplace wellbeing are top priorities for US workplaces in 2021. The Covid-19 pandemic, volatile economic implication, and protests against racial injustice are accelerating changes … Continue reading Managing inclusively with empathy ‘critical’ for resilience