Fewer Than Half of Frontline Workers Believe Employers Act on Customer Abuse - Fair Play Talks Fewer Than Half of Frontline Workers Believe Employers Act on Customer Abuse

Providing support to staff dealing with customer abuse.

Fewer Than Half of Frontline Workers Believe Employers Act on Customer Abuse

Just 48% of UK frontline workers believe reporting customer abuse leads to meaningful action, as research exposes gaps in employer follow-up and worker support.