Latest research from American Management Association (AMA) has revealed that workplace discrimination and unconscious bias persist, despite widespread adoption of diversity and inclusion (D&I) policies.
The survey revealed that 40% respondents had been discriminated against in their workplace, and more than 55% have witnessed someone else being discriminated against. Although 92% said they are familiar with the concept of unconscious bias, nearly 80% admit to having been guilty of unconscious bias. Furthermore, nearly 83% have witnessed unconscious bias by others in the workplace.
Conducted in June, the study surveyed 700 people across the US from a variety of industries, of which almost half (45%) were managers. Nearly 56% self-identified as White, 12% as Black or African American, and 70% as female. Of those surveyed, 66% said they worked for an organisation that has an official D&I policy. Yet, only 40% of respondents think that the policy is being properly implemented.
ROOM TO IMPROVE
The survey on D&I and belonging demonstrates significant gaps between organisational policy and day-to-day practices. It also reveals that simply having a D&I policy in place does not effectively solve the problem of discriminatory practices, whether deliberate or unwitting. According to AMA, the results reflect the need to raise awareness of bias in the workplace and make a company-wide investment in changing attitudes and behaviours to overcome this issue and foster collaboration, respect and trust.
“At a time when the nation is wrestling with racial issues and tensions, organisations across the board have room to improve,” says AMA President and CEO Manny Avramidis. “As this survey strongly indicates, having a D&I policy is merely the first step. Managers must develop the skills to become a champion of diversity and a leader of inclusive teams, as well as an understanding of biases on a deeper level.”
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