Unveiled: The Best and Worst Places to Work in 2023

Jobs platform Breakroom has announced the best and worst-rated places to work in the UK in 2023. 

NATS, formerly known as the National Air Traffic Service, is rated as the best employer in the UK, according to their staff, with a Breakroom rating of 9.1. Manufacturer BAE Systems came in second with a rating of 8.9 closely followed by Unilever as third, also with a 8.9 rating. The worst place to work, according to employee reviews is care provider Comfort Call which had a Breakroom rating of 2.8, followed by Eden Futures (3.3) and Canadian restaurant chain Tim Hortons (3.4). 

The rankings are based on hourly workers’ experiences, who voluntarily shared anonymous feedback on their employer through the Breakroom Quiz, giving insights into their job, pay, benefits, shifts, and management over the past year. Breakroom’s best and worst lists are unique as they are based on reviews and answers from the staff on the frontline who are paid hourly or work shifts, not the opinions of senior management or head office who might have a very different employee experience.

MEETNG EMPLOYEE NEEDS

“Our communities list of the best and worst-rated employers highlights which employers are listening to employees and meeting their needs and the employers that need to improve,” shared Anna Maybank, Co-Founder and CEO of Breakroom. “We’ve built the first community-powered jobs platform that helps users not only find a job but also learn what it’s like to work there from people who already do.  With more job competition for staff in the key sectors of retail, hospitality, logistics and social care than ever before. To attract talent employers must work harder to stand out.”

According to Maybank, the next generation of job seekers are not just comparing pay and hours but are “looking at a range of factors including perks like free meals on shifts, staff discounts and reward programmes”. “Breakroom gives them access to this information so job seekers can learn about the best employers and find jobs that meet their individual needs and expectations,” she added.

BEST-RATED 20 PLACES TO WORK 

The best-rated 20 places to work in 2023, are as follows: 

1. NATS
2. BAE Systems
3. Unilever
4. Hitachi
5. RSA Insurance
6. TransPennine Express
7. Bentley Motors
8. Cummins
9. Greater Anglia
10. South Western Railway
11. Hastings Direct
12. GKN Aerospace
13. Transport for Wales
14. Airbus
15. E.ON
16. Sellafield Ltd
17. Taylor Wimpey
18. Fire Service
19. Rolls-Royce
20. American Express

 WORST-RATED PLACES TO WORK

The worst-rated 10 places to work in 2023 are as follows:

1. Comfort Call
2. Eden Futures
3. Tim Hortons
4. Max Spielmann
5. Bodycare
6. Poundstretcher
7. Choice Care
8. Victoria’s Secret
9. Valorum Care Group
10. McColls

BEST-RATED EMPLOYERS BY SECTOR

Breakroom also revealed the best-rated employers for 2023 in the key sectors of retail, hospitality, social care and logistics. Check out the lists below.

Best Hospitality Employers 2023

1. Five Guys
2. Nando’s
3. Prezzo
4. Welcome Break
5. The Ivy
6. YO! Sushi
7. Las Iguanas
8. Wagamama
9. Itsu
10. Bella Italia

Best Retail Employers 2023

1. John Lewis & Partners
2. IKEA
3. Lush
4. Ocado
5. Homesense
6. Waterstones
7. Selfridges
8. Amazon
9. Hotel Chocolat
10. Carpetright

Best Logistics Employers 2023

1. NATS
2. Sellafield Ltd
3. Freightliner
4. Maritime Transport
5. Martin Brower
6. Arla Foods
7. Scania
8. Gregory Distribution
9. Gist
10. Hanson

Best Social Care Employers 2023

1. Belfast Trust
2. British Red Cross
3. Mental Health Care UK
4. Ideal Care Homes
5. Fitzroy
6. Abbeyfield
7. Action For Children
8. Pobl
9. Newcross Healthcare
10. Kingsley Healthcare

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