Providing support to staff dealing with customer abuse.

Fewer Than Half of Frontline Workers Believe Employers Act on Customer Abuse

Just 48% of UK frontline workers believe reporting customer abuse leads to meaningful action, as research exposes gaps in employer follow-up and worker support.
Sainsbury's CEO Simon Roberts with UK PM Andy Burnham, London Mayor Sadiq Khan, Secretary of State for Work and Pensions Pat McFadden and other members of the Sainsbury’s team at Nine Elms store.

Sainsbury’s Creates 10,000 Work Experience Opportunities Amid UK Youth Jobs Crisis

Sainsbury’s is creating 10,000 work experience opportunities for youth as new ONS figures show 981,000 UK young people remain outside education, employment or training.
youth employment

UK Youth Employment Crisis: Rising Business Costs Squeezing Entry-Level Jobs, CBI Warns

Britain’s youth employment crisis could deepen as rising business costs squeeze entry-level jobs, apprenticeships and training opportunities, the CBI has warned....
racism in healthcare

Racism at Work: NHS Abuse Surge Exposes a Wider UK Workplace Problem

NHS workers report rising racist abuse as new evidence exposes racial discrimination across UK workplaces and raises questions about employer accountability.
Gen X

One in Five Gen X Workers Expect Never to Fully Retire as Financial Pressures...

Nearly one in five Gen X workers do not expect ever to fully retire, while another 19% anticipate working beyond the traditional retirement age, according to new research revealing growing financial insecurity among workers approaching later life.
Gen Z

Over Half of Gen Zers Lack Meaning or Purpose, Yet eight in 10 Want...

More than half of Gen Z adults say they lack a sense of meaning or purpose in their lives, while nearly eight in 10 young people want careers that make a positive difference, according to new research highlighting a growing challenge for employers. 
2026 International Pride Awards winners

International Pride Awards 2026 Honour Global LGBTQ+ Equality Champions

UNDP and ILGA World honour five global LGBTIQ+ equality champions from South Africa, Uganda, Chile, India and the Netherlands at the 2026 International Pride Awards.
Sandwich generation

Caregiving is Taking a Hidden Toll on the Careers of America’s Sandwich Generation

new study finds sandwich generation workers spend almost 24 hours a week caring for children and ageing parents, with many experiencing burnout, career setbacks and financial strain, strengthening the case for greater employer support.
Ethnicity Awards 2026

Ethnicity Awards 2026 Shortlist Celebrates Britain’s Diversity and Inclusion Champions

The shortlist for the 2026 Ethnicity Awards has been announced, recognising individuals, employers and organisations across the UK for their contribution to promoting ethnic diversity, inclusion and representation in business and society
Empower Role Models 2026

New Empower Role Model Lists Spotlight Diverse Leaders as FTSE 100 CEO Gap Persists

New analysis released alongside the 2026 Empower Role Model Lists reveals that none of the FTSE 100's largest listed companies is currently led by an ethnically diverse woman CEO.
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