Many workers are feeling optimistic about the impact that generative AI will have on their skills and career prospects, revealed a new study.
According to the survey of more than 2,500 workers in the United States, from talent solutions and business consulting firm Robert Half, 41% believe generative AI will have a positive impact on their career, compared with 14% who worry it could make their skills obsolete. About one-quarter (26%) however, think generative AI will have little to no impact.
ATTITUDES TOWARDS AI
According to the study, technology (63%) and human resources (54%) professionals believe generative AI will create more demand for their skills. By generation, Gen Zers (63%) and Millennials (57%) are more optimistic about AI’s benefits than Gen Xers (30%) and Baby Boomers (21%).
“Given the hype around generative AI, it’s natural for workers to question the impact it will have on their immediate and long-term job prospects,” said Trisha Plovie, Senior Vice President of Future of Work at Robert Half. “What’s important right now is for both workers and employers to prioritise and understand the capabilities, benefits and risks it may present.”
EMBRACING AI
Workers said the greatest benefits of using generative AI on the job are automating time-consuming tasks (35%) and increasing efficiency and productivity (30%), noted the study.
Many companies see the upside of leveraging generative AI in the workplace, too. In a separate Robert Half survey, managers shared the top ways their teams are using the technology, as shown below.
| Finance and accounting | Human resources | Administrative and customer support |
| Automating data entry | Writing job descriptions | Analysing and categorizing customer feedback |
| Legal | Technology | Marketing and creative |
| Streamlining document review and analysis | Processing large volumes of data to improve system performance | Writing copy for campaigns, social media and/or communications |
“Embracing generative AI in the workplace will require a clear set of guidelines and an openness to its potential to help alleviate routine tasks, improve productivity and free up time for more strategic projects,” concluded Plovie.
RELATED ARTICLES
More than half of working adults believe they need new skills to prepare for the impacts of artificial intelligence.
AI is making the recruiting process more effective, reveals HBR research.
Sign up for our newsletter
